Maintaining Your Floor

Start Here!
Guide for Hard Surface Flooring
Support

Maintenance Guide

Kennedy Floorings flooring products were intelligently designed and manufactured to provide robust and low maintenance flooring systems for both residential and commercial applications. Following this guide is mandatory to validate the Exclusive Warranty and to guarantee a satisfactory experience.

Whether it is Luxury Vinyl, Sheet Vinyl, Stone Core, or Stone Core Hardwood, we intend to keep our floor covering systems easy to maintain.

Before & After Installation

  • Ensure that your flooring remains within the specified suitable environmental conditions outlined in the installation guide for your product.

  • For installations using adhesive, wait 5 days before using a wet mop to clean your floors to allow the adhesive to fully bond to the sub floor and flooring. Flooring that utilizes a click installation can be mopped immediately after installation is complete.

  • Immediately after installation, use a damp cloth to wipe up any excessive adhesive (if used in your installation) before it is allowed to cure. Adhesive that has dried can be removed using a plastic scrapper; do not use sharp or metallic scrapers to remove dried adhesive.

  • After installation, dry mop or vacuum the installation area to remove debris and dirt.

  • Make sure that the floors are adequately protected during installation if other trades are working within the environment.

 

Preventative Maintenance: Your Best Defense

  • Utilizing rugs and mats in high traffic areas helps to reduce the amount of dirt, debris, and moisture that would be normally introduced to your flooring, minimizing wear and tear.

    • It is recommended for residential, and mandatory for commercial applications that a protective floor matting is used in entrances.

    • Do not use rubber backed matting as it is known to discolour all types of hard surface flooring.

  • Use felt pads under moveable furniture to prevent damage to your flooring.

  • Felt pads should also be placed under stationary furniture to help evenly distribute the weight and to prevent indentation.

  • Place chair pads underneath rolling chairs to prevent damage to your floor.

  • When moving appliances or heavy objects over the flooring, ensure that sliding pads or protective blankets are used to prevent damage to your flooring.

Cleaning: Simple is Better

Your flooring from Kennedy Floorings is a breeze to clean as all of our products are manufactured with a robust urethane coated wear layer. Please follow the cleaning guide outlined below. Only use cleaners that are PH neutral and free of abrasives.

  • Only use a neutral PH cleaner on your floors. ZEP Neutral Floor Cleaner or a mild detergent such as Dawn.

  • Use of stronger detergents such as Pine Sol is acceptable provided that the floors are followed up with a rinse mop without detergents to remove any residue. Failure to rinse floors may cause a buildup of detergent and may dull the finish of your floor which is not covered under warranty.

  • Use of detergents need only to be used sparingly; more is not always better.

  • Use of abrasive and harsh cleaners such as bleach or solvents will void the wear warranty. Only use mops with non-abrasive fibers to clean your floor.

  • Use of an automatic floor scrubber is acceptable with the use of a non-abrasive pad such as the 3M Red Pad (5100) or a non-abrasive brush. Use of abrasive or polishing pads such as the 3M Black or Brown pad will void the wear warranty.

  • Remove standing water on the surface of your flooring as soon as possible. Although your flooring may be 100% water proof, standing water can seep into the sub-floor through the seams in the flooring causing issues with the adhesive and the formation of mildew within the sub-floor.

SUPPORT

For additional support with the maintenance and care of your hard surface flooring from Kennedy Floorings, please contact us via phone or email.

Support by phone: (800) 665-7424

Support by email: support@kennedyfloorings.com